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Charlene Birkhoff

Vice President of Credit


As the world becomes more and more digitalized, Charlene stresses the importance of interpersonal relationships with her team.

“Smith’s commitment to personalized service is one of the factors that differentiates us,” said Charlene. “Our steady hand and focus on connection help to deepen our partnerships with our global customers as we continue to build upon Smith’s exceptional financial strength.”

Charlene joined Smith in 2017 as a credit analyst at our European headquarters in Amsterdam. She was named Director of Credit in 2020 and relocated to our world headquarters in Houston before being named to her current role in 2023. Her ability to identify and mitigate potential business concerns helps make sure Smith continues to grow and make strategic deals with our customers.

In her free time, Charlene enjoys repainting the walls in her home at least once a year.

“I hate white walls,” said Charlene. “I love trying new colors and changing them out when they get boring.”

Smith’s commitment to personalized service is one of the factors that differentiates us.

Charlene Birkhoff

Global Leadership

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