Skip Content
& Request quote
Welcome to the new Smithweb!

Solar Customer Services

Customer service tailored to you

Trust ONTILITY to help keep you moving with comprehensive solar product and service partnership.

[email protected]

Each order you place with us matters.

That’s why ONTILITY strives to provide unmatched customer service that is dedicated and shaped to your needs. Our customer-support and quality teams deliver accurate orders that meet your exact specs and timeline so that your projects go smoothly.

If at any time you are not satisfied with your purchase, don’t hesitate to contact us – we’ll make it right.

Buy Now

Learn how to buy from ONTILITY.

Apply for Terms

Download our credit application form.

Resale Certificate

Download our sales and use tax resale certificate forms and documentation.

Sales Terms

Read our sales terms and conditions.

Purchase Terms

Read our purchase terms and conditions.

Return Form, Policy and Guidelines

Download our return form with our policy and guidelines. Submit completed forms to [email protected]

Questions or concerns? Contact us:

    Receive a quote

      Close 'Thank you' window
      Thank you!
      A Smith representative will contact you within 24 hours.
      Go back
      Close 'Thank you' window

      3 ways to follow Smith on WeChat:

      1. 1. Scan the QR code
      2. 2. Search by WeChat ID “smithasia”
      3. 3. Search by account “Smith”
      Wechat QR code
      Close 'Wechat' window