Smith全球总部所在地得克萨斯州休斯顿及周边地区,正处在飓风高发的季节。最近几周,该地区经历了多次大范围停电:5月中旬,一场德雷科(derecho)风暴席卷了该市;7月初又遭遇了飓风贝里尔(Beryl)的袭击。Smith 全方面的应急预案切实保障我们的设施能够在恶劣天气和随后的恢复期内继续正常运转。
随着飓风季节的到来,Smith将继续采取适当的措施,确保库存的安全性以及所有部门的持续运转。此过程的首要环节是,保障我们的员工和供应链合作伙伴的沟通渠道始终保持畅通。
Smith首席信息安全官Mike Mercado表示,“我们保证对用户尽可能透明,努力维持系统的高度可用性,使之足以抵御恶劣天气等破坏性事件的影响,与此同时,设置冗余措施,确保我们的业务能全天候运行,从而使我们能够照常为全球客户提供一流的支持服务。”
通过保持定期的规划和测试安排,Smith 可以确保在需要启动应急系统时,一切都能按预期运行。今年早些时候,我们已在 ISO/IEC 27001 认证中测试并验证了此流程。
Smith首席资讯官Phyllis Tsu表示,“由于我们的全球影响力,Smith与每一位客户始终保持紧密联系。我们与客户分享的信息及专业资讯,源自我们几十年的行业经验和历史数据,并且我们采取多种安全措施维护这一知识系统,不断升级改进,让客户利益最大化。”
此外,我们的运营团队已建立全面的流程和程序来保护我们设施内的产品,确保高价值资产得到保护,防止潜在损害。必要时,Smith 还可以将重要货物转移到全球其他仓库,并动员团队前往这些地点处理订单,继续开展业务运营。
Smith 首席运营官 Art Figueroa 表示,“业务受到干扰是不可避免的,其形式和严重程度也各不相同。我们必须保持积极主动,及时果断地应对这些情况。我们可以迅速动员起来,并评估形势的严峻性。由于得克萨斯州的电网不稳定,我们制定了应急预案,确保我们仍能尽可能满负荷运行。我们在最近的极端天气事件期间和之后实施的防灾预案,保障了我们的生产效率,并使我们为接下来可能发生的情况做好准备。”
无论在何种情况下,Smith始终保持积极主动,时刻做好准备,确保我们的产品、员工以及业务流程在任何干扰事件中得到妥善保护。
敬请持续关注Smith的市场日志和领英主页,获取更多行业资讯和见解。
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