Access on-demand order support and information – all at your fingertips.
Supply chain management is challenging. From product evolutions to uncertainties across markets, there can be plenty of obstacles at each step of the process – especially now, when largescale global shifts to remote work require flexibility to keep connected. That’s why we made it a goal to streamline our customers’ day-to-day by providing a simple, seamless tool to keep tabs on any of your orders with Smith.
Smith’s Customer App offers you instant access to details like tracking information, invoices, and quality reports on orders you’ve placed with us. You can also use the app to easily contact your Smith sales rep, browse market updates, view and respond to quotes, and send new RFQs. English, Chinese, and Korean language options are all available.
Smith’s Customer App aims to make your work with us faster, easier, and more convenient. Download the app today to get started!
The Smith Customer App is now available for both iPhone and Android on the App Store or on Google Play. The app is also available for direct download for Android users.*
*Use of the Smith Customer App requires approval to confirm you are an active customer set up in our system. Once you have downloaded the app and created an account, Smith will confirm your details and grant you full access to all app features.
view of your open and shipped orders on your dashboard
shipped orders by viewing tracking and delivery information
invoice and packing slip, or request a QC report
orders and submit a new RFQ directly from the app
information and order updates on the improved dashboard
details to see exactly what’s going on with your orders and where your parts are
quotes directly from the app
market updates
您可通过以下三种方式，轻松关注Smith微信公众号：
- 1. 扫描二维码
- 2. 微信搜索“smithasia”
- 3. 微信搜索“Smith”账号”
