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Commitment to Quality

Quality is constant at Smith

Play video 4Cs of Quality Video
4Cs of Quality Video

Diligence, processes, and attention to detail are at the core of our business. Our operational framework is built on the 4Cs: four pillars of quality that underpin our role as the world’s leading independent distributor of electronic components.

4Cs of Quality

Comprehensive

We maintain keen attention to detail in everything we do, from how we qualify and manage our suppliers to how we package and deliver products. Our systems-based inspection process ensures electronic components meet our exacting standards.

Consistent

Even as we grow, Smith stays laser-focused on quality. We follow defined processes and procedures precisely to continually replicate high-quality results and hit the target each and every time.

Continuous

We never stop striving. Smith is always innovating new and better service offerings, training employees for continual growth, and upgrading facilities to stay on the cutting edge of technology.

Certified

It’s not enough to meet quality expectations – we exceed them. We actively maintain third-party certification requirements and reach beyond those standards to promote the highest level of quality in our products and services.

View All Certifications

Process for Success

Our inspection process reflects our systems-based approach to quality.

We inspect, measure, verify, and test electronic components from the outer packaging inward to confirm that they meet the highest standards. This process is thoroughly documented in Smith’s proprietary operational platform. Any team member around the world can access this information, ensuring operational consistency and unwavering customer support.

We are committed to the quality of every product we source.

Our highly trained quality inspectors stay up to date on the latest in fraud and counterfeit detection and prevention. Smith’s inspection process will exceed your exacting standards.

Package Inspection
Document Verification
Visual Inspection
Measurement
Digital Photography
Label Verification
Requirement Verification
Testing
Approval

Explore Оur Facilities

Smith maintains strict environmental controls at our three global operational facilities. We protect your products across all stages of the supply chain.

Hear From Our People

Quality is something that must be built, maintained, nurtured, and qualified, and we have dedicated these efforts to creating our 4Cs framework for everything we do. Upheld by these four strong pillars, Smith’s framework for quality excellence is unmatched by any other independent distributor.

Kirk Wehby

Chief Operating Officer

Smith exceeds industry standards.

Our industry certifications and affiliations reflect our commitment to quality, consistency, and delivering components and service you can trust.
01

Certifications

Our third-party-verified certifications and accreditations ensure that our products and services are maintained at the highest standards and that we are held accountable to those standards.

02

Memberships and Affiliations

Smith’s affiliations and memberships keep us up to date on the latest industry information, trends, and best practices so that we maintain our leading edge in technology and innovation.

03

Professional Certifications

Our quality engineers maintain professional certifications to deepen their understanding of both in-production and end-use component quality requirements.

Certified Quality Inspection Team

Our people go above and beyond to ensure the quality, authenticity, and security of your components.

01

Certified Quality Inspectors

Our testing and inspection process requires careful attention to detail and extensive industry knowledge. Smith’s quality inspectors are expertly trained to identify and avoid faulty and suspect parts. All of Smith’s inspectors are certified to the CCCI-102 standard for product inspection and counterfeit mitigation. This certification ensures that our quality team is trained to safeguard and effectively examine components.

02

Engineers

Smith’s quality control department inspects, tests, and verifies the gamut of electronic components. Our quality engineers provide the technical expertise necessary to determine the optimal testing techniques for each component type, perform root-cause analysis, and continually improve our operational efficiency.

Recertification and Training

Our quality is rooted in more than processes and certifications.

Our people are another of our greatest resources in our drive for continual excellence. Third-party accreditation programs and our proprietary training curriculum work together to provide our employees a wealth of industry and quality knowledge. Smith‘s global operations employees are required to renew annual trainings on topics ranging from MSL and ESD compliance to counterfeit mitigation and cybersecurity so they can ensure products and services meet the highest standards.

Testing

Smith’s in-house testing laboratories on three continents are fully equipped with the industry’s most advanced functionality and authenticity verification tools to manage custom testing programs for any project.

Functionality Testing

Smith’s functionality lab can test the full range of electronic components and peripherals to ensure they are fully functional. We offer a range of tests to determine components’ quality, capacity, output, value, and more.

Functionality Test Lab

Authenticity Testing

Our counterfeit detection testing lab is provisioned with the most advanced in-house tools to verify component authenticity. With destructive, nondestructive, and custom testing solutions available, the integrity of your parts will never be in question.

Authenticity Test Lab

Custom Testing

We offer custom functionality testing for components and consumer electronics, from full-unit to component-level.

As Smith grows, we continue to expand our testing capabilities so we can continue to meet your most stringent requirements.

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Smith Insights in Quality

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