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Welcome to the new Smithweb!

Operations

Delivering solutions worldwide

Constantly staying ahead in a fast-paced industry requires the diligence, process, and attention to detail that are the core of Smith’s operations.

Facilities

Global Distribution Centers

Smith’s global shipping and logistics hubs occupy nearly 200,000 ft2 of warehouse space to house your product safely through every step of sourcing, handling, inspection, testing, storage, and shipment.

Environmental Controls

Our warehouses worldwide adhere to precise environmental and humidity controls and ANSI/ESD S20.20-certified handling processes. Our automated environmental-controls system protects against damage from humidity or varying temperatures. All of our operational areas are ESD-safe, with all components handled using ESD-safe materials and documented procedures.

Request a Tour

Take a virtual tour of our Houston operational hub! This guided 3D tour is led by a member of Smith’s operations team and includes embedded multimedia elements that highlight key areas and steps in our operational processes.

Request a Tour

Testing Laboratories

Smith offers in-house functionality and authenticity testing at our three distribution hubs in Houston, Hong Kong, and Amsterdam. Featuring state-of-the-art equipment and backed by our third-party certifications, Smith’s functionality and authenticity testing laboratories ensure that products are genuine and of the utmost quality.

Functionality Test Lab
Authenticity Test Lab

Technicians
Technician

Our operational staff knows components and the handling and testing standards to ensure their quality, authenticity, and security. Their ongoing technical training keeps them alert to the most current industry and quality developments. All of Smith’s inspectors are certified to CCCI-102 Level 1 or Level 2 standards for product inspection and counterfeit avoidance. Developed in collaboration with Smith by the organization behind the trusted CCAP-101 anticounterfeiting standard, this inspector certification verifies that our technicians are trained to safeguard and effectively examine components.

Commitment to Quality
Certifications and Affiliations

Security
Lock

Security is at the forefront of all our global operations, alongside our leading quality and dedicated service. Backed by leading supply chain security memberships, including CTPAT and TAPA, Smith’s comprehensive processes and procedures safeguard components and uphold industry best practices for global supply chain security. Our warehouse spaces are protected by CCTV systems, burglar alarms, and onsite security personnel. Entry into any Smith facility is fully controlled – employees must have access cards to enter general facilities and any controlled areas, and guests must sign in at Smith’s security desks. Onsite, access-controlled inventory cages are available to house specially designated inventory, and our SmithSecure rooms in our three regional hubs provide secure component processing, such as HDD and SSD wiping and shredding to DoD standards.

Smith Advantage

Logistics

Smith’s strategic hubs in Houston, Hong Kong, and Amsterdam are our bases of operations for the extensive, customer-specific logistics and inventory-management programs that help power our customers’ success, in addition to our daily sourcing support. Our delivery is supported by longstanding relationships with all major logistics carriers and flexible solutions made to fit your unique needs.

Supply Chain Solutions

Global Locations

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