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Diligence, processes, and attention to detail are at the core of our business. Our operational framework is built on the 4Cs: four pillars of quality that underpin our role as the world’s leading independent distributor of electronic components.
We maintain keen attention to detail in everything we do, from how we qualify and manage our suppliers to how we package and deliver products. Our systems-based inspection process ensures electronic components meet our exacting standards.
Even as we grow, Smith stays laser-focused on quality. We follow defined processes and procedures precisely to continually replicate high-quality results and hit the target each and every time.
We never stop striving. Smith is always innovating new and better service offerings, training employees for continual growth, and upgrading facilities to stay on the cutting edge of technology.
It’s not enough to meet quality expectations – we exceed them. We actively maintain third-party certification requirements and reach beyond those standards to promote the highest level of quality in our products and services.
We inspect, measure, verify, and test electronic components from the outer packaging inward to confirm that they meet the highest standards. This process is thoroughly documented in Smith’s proprietary operational platform. Any team member around the world can access this information, ensuring operational consistency and unwavering customer support.
Our highly trained quality inspectors stay up to date on the latest in fraud and counterfeit detection and prevention. Smith’s inspection process will exceed your exacting standards.
Quality is something that must be built, maintained, nurtured, and qualified, and we have dedicated these efforts to creating our 4Cs framework for everything we do. Upheld by these four strong pillars, Smith’s framework for quality excellence is unmatched by any other independent distributor.
Certifications
Our third-party-verified certifications and accreditations ensure that our products and services are maintained at the highest standards and that we are held accountable to those standards.
Memberships and Affiliations
Smith’s affiliations and memberships keep us up to date on the latest industry information, trends, and best practices so that we maintain our leading edge in technology and innovation.
Professional Certifications
Our quality engineers maintain professional certifications to deepen their understanding of both in-production and end-use component quality requirements.
Our testing and inspection process requires careful attention to detail and extensive industry knowledge. Smith’s quality inspectors are expertly trained to identify and avoid faulty and suspect parts. All of Smith’s inspectors are certified to the CCCI-102 standard for product inspection and counterfeit mitigation. This certification ensures that our quality team is trained to safeguard and effectively examine components.
Smith’s quality control department inspects, tests, and verifies the gamut of electronic components. Our quality engineers provide the technical expertise necessary to determine the optimal testing techniques for each component type, perform root-cause analysis, and continually improve our operational efficiency.
Our people are another of our greatest resources in our drive for continual excellence. Third-party accreditation programs and our proprietary training curriculum work together to provide our employees a wealth of industry and quality knowledge. Smith‘s global operations employees are required to renew annual trainings on topics ranging from MSL and ESD compliance to counterfeit mitigation and cybersecurity so they can ensure products and services meet the highest standards.
Smith’s functionality lab can test the full range of electronic components and peripherals to ensure they are fully functional. We offer a range of tests to determine components’ quality, capacity, output, value, and more.
Our counterfeit detection testing lab is provisioned with the most advanced in-house tools to verify component authenticity. With destructive, nondestructive, and custom testing solutions available, the integrity of your parts will never be in question.
We offer custom functionality testing for components and consumer electronics, from full-unit to component-level.
As Smith grows, we continue to expand our testing capabilities so we can continue to meet your most stringent requirements.
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